As WhatsApp has become a must-have chat application in today’s world, it is very common to face issues such as notifications not appearing or no sound on several types of Android smartphones. However, there are solutions to overcome these problems. In this article, we will provide you with 11 ways to deal with WhatsApp notification problems.
The first thing you can do to handle the issue of WhatsApp notifications not appearing is to reboot your device. Restarting, also known as rebooting, is an effective method to overcome some of the problems that exist on Android smartphones, including when applications crash and face other issues.
Furthermore, it is important to ensure that you have an active internet connection, as this may be the cause of the issue. Many users activate their data package without realizing that their quota has run out. If the cellular data connection does not work, try using a stronger connection such as Wi-Fi.
In addition, clearing cache can also be the reason why WhatsApp notifications do not appear. Every time Android performs a process, a cache will be generated. WhatsApp also generates a cache every time it is used. If the cache is not cleaned, it can cause application errors. Clearing the cache can be done by entering Settings > Application Manager > WhatsApp > Clear cache.
Another possible cause of the issue could be the restriction of background data. WhatsApp requires internet access to run smoothly, and if you do not receive notifications or sound, you can check the settings under Data usage. Maybe this app has been restricted, preventing it from accessing the internet. To check it, please log in to Settings > Data usage > WhatsApp > Make sure tick on “Limit background data” is lost.
Apart from connection problems, other causes in this case can also be caused by setting preferences in the application. Every application installed on Android requires different preferences. If the preferences an app needs are not as organized as they should be, then of course, the app cannot run properly on Android. Therefore, to make application preference settings return to normal, you can do the steps below. Enter Settings > Application > click Menu in the right corner up, then select Reset app prefs.
Try to remember if you have ever logged in from a WhatsApp web device on a laptop or computer. If so, the notification may not appear because it has appeared first on the WhatsApp web. Therefore, you can solve this problem by exiting the WhatsApp web device. To log out, you can enter WhatsApp > Click Menu > then select WhatsApp Web > Sign out of all devices.
In some devices, certain access is usually provided for cellphone security. The first time we open the application, the application will ask permission to access the directory, camera and other notifications. If your WA notifications do not appear, it could be due to not permitting the application to display notifications.
If the notification sound doesn’t sound or doesn’t appear, it could be that you haven’t set the ringtone in the notification settings. There are several devices that have to be set themselves for notifications and ringtones when there is an incoming message. To do this, enter WhatsApp Settings, then select Notifications.
Notifications that don’t appear on certain contacts or groups are usually caused because you have muted them. To solve this, enter the contact’s chat, then select Menu > Sound notifications.
Update the WhatsApp application regularly, as updates are important to keep data safe. Updates also provide several fixes for problematic features, and the latest update usually includes the latest features that will help users even better.
If all the methods above do not work, the last step is to try to reinstall the WhatsApp application. Reinstall here means removing the application and then reinstalling it. Please install it from the Play Store directly so that it can be verified by the system to match your device specifications.
In conclusion, if you face the issue of WhatsApp notifications not appearing or no sound, try performing basic steps like restarting the device, updating the app, and checking notification settings. Hopefully, these tips will be useful and can run well on Samsung, Xiaomi, Lenovo, Advan, Oppo, Vivo, Realme, and Asus Zenfone devices.