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How to cancel Disney + through the website or app without any problems

How to cancel Disney + through the website or app without any problems

Disney +, Disney’s streaming service released in 2019, earned $ 5.2 billion in revenue in 2021 and reached over 100 million subscribers in March 2021, according to businessofapps.com. The service reached 137.7 million subscribers in 2022, while the mobile app also passed 200 million downloads.

The service has franchises such as Star Wars, Marvel, National Geographic, Disney and Pixar, and houses older, previously released content as well as new content made for subscribers to enjoy. However, some subscribers may be looking to say goodbye due to cost, content or other issues.

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How to cancel Disney +

Disney recommends following these steps to cancel your Disney + subscription:

Log in to Disney + via the PC website or the mobile Disney + app.

2. Navigate to your profile. On the PC website, this will be through the drop-down menu from your profile icon at the top right. In the mobile app, accessing your profile is as easy as tapping the profile icon at the bottom right.

Select “Account” from your profile. This will be the third option below, under your profiles, “Watchlist” and “App settings” on the site and the app.

Select "Account"  on your Disney + profile.

Select “Account” on your Disney + profile.

4. Under the “Subscriptions” section, select your Disney + subscription. On the mobile app, you will be redirected to a website where you have to select the Disney + subscription again.

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5. Scroll to the bottom of the page and click the red “Unsubscribe” button.

6. Disney will ask you if you are sure you want to complete the cancellation. In that case, click or press the last red “Unsubscribe” button.

Disney says that your current subscription will continue until the end of “your current payment cycle”, and until then, your access will not be interrupted. You can also reset the cancellation of the subscription before the next payment period if you should change your mind.

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Disney + was launched in 2019 in the US, Canada and other selected countries, then in Europe in 2022.

Disney + was launched in 2019 in the US, Canada and other selected countries, then in Europe in 2022.

How to cancel Disney + if it is a third party subscription

Subscribers can purchase a Disney + subscription from third-party apps such as Amazon, Google, Apple, Roku and Rogers. Disney offers an additional help page here to manage and cancel subscriptions for those who have purchased from a third party.

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This article originally appeared on USA TODAY: How to cancel your Disney + subscription via the website or mobile app

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