8 Best Fixes for iMessage Not Downloading Photos on iPhone

8 Best Fixes for iMessage Not Downloading Photos on iPhone

iMessage is a convenient primary messaging tool for iPhone users. It lets you send photos, videos, GIFs and more. The iOS 16 update lets you edit and unsend messages in iMessage. But what if your iPhone won’t download the photos you receive on iMessage?

In this post, we will address an issue that some users are facing with the photos received on iMessage. Let’s look at the solutions to fix iMessage not downloading photos on iPhone.

1. Switch from mobile data to Wi-Fi

First, we recommend switching from mobile data to a Wi-Fi network. You can get good internet speeds on your mobile data in your current location. So if you download images with larger file size, you need better internet speed.

2. Switch to a 5GHz frequency band

If you use a dual-band router at home or in the office, it’s a good idea to switch to a 5GHz frequency band from a 2.4GHz frequency band. After connecting to the network, you can run a speed test on your iPhone to make sure your ISP isn’t throttling speeds.

3. Force quit and restart the messaging app

You can force quit the Messages app from running in the background. Then you can restart the app to give it a fresh start. This method certainly helps in removing any pending or stuck processes.

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Step 1: On the iPhone home screen, swipe up from the bottom to the center of the screen and hold to display the App Switcher menu on iPhone X or later. For iPhones with a physical Home button, double-click the button to display the App Switcher.

Step 2: Look for the Messages app card. Tap it and swipe up to remove it from the background.

Step 3: Restart the Messages app and check if you can download photos.

4. Check internal storage of iPhone

Internal storage on iPhone may be full to accept new data. You may need to clear some space from your iPhone’s internal storage. How to check available space and remove something.

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll down and tap General.

Step 3: Scroll down and tap on iPhone Storage.

iPhone storage

You can now see which app is taking up the maximum storage space.

To remove an app, tap its name and select Delete app.

You can also open the Photos app and delete photos and videos that take up a lot of storage space.

Step 4: After deleting the app(s), photos or videos, open the Messages app and check if you can download photos.

5. Disable and enable messages on iCloud

A user in the official Apple Community forum suggests that you can re-enable Messages for iCloud on your iPhone. This method will reactivate access to iMessage on your iCloud account.

Step 1: Open the Settings app on your iPhone.

Step 2: Tap your profile name at the top.

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Step 3: Tap on iCloud.

Step 4: Under Apps that use iCloud, tap Show All.

Step 5: Tap Messages.

Step 6: Tap the switch to disable notifications.

Step 7: Wait a while and tap the switch again to re-enable Messages for iCloud.

Step 8: Close the Settings app and open Notifications to check if the issue is resolved.

6. Re-enable iMessage.

Since iMessage is connected to your mobile network provider, try reactivating iMessage on iPhone. This will reset iMessage on iPhone and re-download all the data.

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll down and tap on Messages.

Step 3: Tap the switch next to iMessage to disable the service.

Step 4: Wait for a while and then tap the switch again to re-enable iMessage. The process of activating iMessage on iPhone can take a while. If you don’t see any progress within a couple of hours, contact your mobile service provider.

Step 5: After iMessages is enabled, open the Messages app and check if the issue is resolved.

7. Reset network settings

Resetting the network settings on iPhone will forget all previously connected Wi-Fi networks, Bluetooth devices and cellular data settings. You have to set everything up again from scratch.

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll down and tap General.

Step 3: Scroll to the bottom and tap Transfer or Reset iPhone.

Step 4: Tap Reset at the bottom.

Step 5: Select Reset Network Settings.

Step 6: Enter your iPhone passcode to authenticate.

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Step 7: Tap Reset network settings again to confirm.

Step 8: After that, connect to the internet and open the Messages app to check if the issue is resolved.

8. Update iOS version

There might be a bug or bug that is causing this problem with iMessages on iPhone. If none of the solutions work, you can update the iOS version on your iPhone to bump the Messages app version.

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll down and tap General.

Step 3: Tap Software Update.

Step 4: If an update is available, download and install it.

Step 5: Open the Messages app after installation and check if the issue is resolved.

Download your photos

These solutions will help you download photos that you receive from your friends and contacts on iMessage. If iMessages services aren’t working or your friend doesn’t have an iPhone, you can force a contact to send a text instead of an iMessage.

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